Richmond Tweed Regional Library


Keeping you up to date with the latest news and events at your local library

NEWS Posted: Wednesday 27 May 2020

Library News

Monday, 24 August 2020

Library Outreach Services – Mobile Library Review


Richmond Tweed Regional Library (RTRL) is currently undertaking a review of outreach services offered through the Mobile Library. The Library is looking for input from current users and other interested community members.

If you would like to participate in the review process, you can complete the online survey running from August 24 to September 6 or participate in an upcoming focus group. The purpose of the review is to uncover community needs so that services can be adapted accordingly.

Regional Library Manager Jo Carmody said “RTRL has been providing the community with outreach services through a mobile library since 1980. During that time the service has evolved to meet changing community needs and expectations. We want to ensure we are offering the most relevant service to meet community needs. We won’t know what, if any, changes need to be made to the service until the consultation process is complete.”

The survey can be taken online at, or by visiting any RTRL branch during opening hours. You can register your interest for the focus groups by completing the contact details section in the online survey.


Media contact Jo Carmody
Regional Library Manager or 02 6625 5100
Mobile Library image
Library social media posts:


Monday, 22 June 2020

Library reopening their buildings Wednesday 1 July

On Wednesday, 1 July 2020 all Richmond Tweed Regional Library buildings will reopen following a lockdown period due to the COVID-19 (Coronavirus) pandemic.

The library will continue to be widely available online including the ability to access eBooks, eAudiobooks, and eMagazines. There will be a continuation into the foreseeable future, of popular pre-recorded programs such as Storytime, which are accessible on Facebook and on the library’s YouTube channel. Live author events will also continue in the Regional Readers Book Club Facebook group.

The Click and Collect service will cease on 1 July with physical branches reopening for you to select and collect items during opening hours. If you have any concerns about visiting library branches to select and collect items, please contact your local library staff for other options.

Richmond Tweed Regional Library Manager, Jo Carmody said, “We’re so excited to be able to welcome back our regular and new library users!” She continued, “There are some very important conditions the community needs to be aware of before coming to the library. Conditions which effect things like our opening hours, how many people can be in the library at any one time, and how staff are able to assist. There’s also many ways the community can help us all keep safe and well.”

Opening hours

  • The library will be operating at reduced hours, contact your library branch for more information or view the branch information on our website at
  • Seating will be reduced, and groups and meetings will not be permitted until further notice


  • All items should be returned via the chute on the outside of your library building (or to the returns area as directed at your library)
  • All returns will be quarantined for 24 hours prior to check-in


  • You will be able to borrow items as normal and pick up reserves. If possible, please reserve items via the online catalogue available from the library website
  • The borrowing period will return to the usual 3 weeks
  • Frequently handled items like newspapers and children's toys will be unavailable at this time

Public computers

  • Printers, scanners, Wi-Fi, and a limited number of PCs will be available for you to use
  • Staff may be able to assist with computers, copying and scanning from the required 1.5 metre distance
  • PC sessions will be limited to 30 minutes and must be booked beforehand, by phone or online at

Help us by...

  • Sanitising your hands when you enter the library
  • Practicing good hygiene and maintaining social distancing
  • Staying at home if you are unwell
  • Using the loans stations where possible

Other information

  • Our eLibrary remains open 24/7
  • Children's programs and author events will continue online
  • Staff are available to help over the phone 9am-5pm, Monday to Friday

Jo also said “Unfortunately, the Mobile Library will be off the road due to its size. It’s a small space and there’s no way to guarantee the safety of the community and our staff in such confines. We are determined to find a way to service our outlying communities as soon as possible."

You can keep up to date with all the latest news from the library on our website at You can also sign up for our monthly newsletter and follow us on social media.


Media contact Jo Carmody
Regional Manager
Richmond Tweed Regional Library or 02 6625 5100

In order to make sure everyone is safe when visiting the library please follow the following conditions of entry:

  1. Show your membership card or sign in to enter the library
  2. Practice social distancing and good hygiene at all times
  3. Staff may be able to assist with computers, copying and scanning from the required 1.5 metre distance
  4. To reduce physical contact, EFTPOS is the preferred method of payment
  5. All returned items are quarantined for 72 hours prior to check-in
  6. Online programming will continue
  7. Please be respectful to staff and other visitors
  8. Download the COVIDSAFE app on ANDROID or IOS